Tag: Chase

I got a response from Chase today in regards to the letter I sent about my recent crappy experience with their company. Smacks of being a form letter… not one personal touch in it, and no signature, although the name at the bottom is Kelly Hanick, senior director of customer service, to whom I sent […]

I had an unexpectedly pleasant experience at Safeway a couple of weeks ago. I was buying falafel mix and decided to buy it in bulk rather than in a box because the per-pound cost came out a little cheaper. When I got to the register, the falafel rang up at a higher per-pound price than […]